Our biggest achievement is not just making Chikki it’s creating a brand that people love, trust, and return to.
100% customer satisfaction isn’t a claim it’s our everyday goal and a promise we work hard to fulfill.
From the moment a customer places an order to the moment they take the first bite, we ensure a smooth, pleasant experience.
Our quality assurance team checks every batch, every piece, and every pack before it leaves our facility.
We use only fresh, premium ingredients that are tested for taste, hygiene, and safety.
Customer feedback is at the heart of our growth we respond promptly to concerns and suggestions.
We offer transparent pricing, honest product descriptions, and reliable delivery timelines.
Whether it's a small family pack or a large corporate bulk order, every customer receives equal attention and service.
We’ve built long-term relationships with our clients, some of whom have been with us since our early days.
Our return rate is extremely low, and our repeat order rate continues to grow a clear reflection of trust.
On festivals, we go the extra mile to deliver on time and add that personal touch.
We regularly conduct quality audits and customer satisfaction surveys to identify areas for improvement.
Our packaging ensures freshness and maintains hygiene, making our Chikki travel-friendly and ideal for gifting.
We also offer personalization options to suit our clients’ needs for events and brand collaborations.
Our customer service team is always ready to assist from flavor selection to shipping updates.
We believe that happy customers are our best promoters their word-of-mouth has helped us grow.
Customer reviews across platforms speak volumes about their positive experiences.
We respect every customer and treat their feedback, appreciation, and even complaints with seriousness and gratitude.
Our quality-first approach is why we enjoy unwavering loyalty from our diverse customer base.
We also maintain a no-compromise policy when it comes to hygiene, quality, and taste.
In a crowded market, our customer satisfaction stands out because we never treat any order as “just another sale.”
For us, every customer is part of our extended family and their happiness is our biggest reward.
